Privacy and Policy - Evisavietnams.com

INTRODUCTION

This policy ("Policy") governs the protection and processing of personal data by E-Visa Vietnams.com in connection with personal data provided by any person ("User") who has purchased, intends to purchase, or inquires about any product(s) or service(s) made by E-Visa Vietnams.com interface channels, including its website, and mobile site.

By accessing or using the website or any other sales channel, the User agrees to the terms and contents of this Privacy Policy. If you disagree with this Privacy Policy, you must refrain from accessing or using our website or other Sales Channels.

This privacy statement is not applicable to any third-party website(s), mobile website(s), or mobile application(s). Users are advised that the information and privacy practices of E-Visa Vietnams.com business partners, advertisers, sponsors, and other sites to which E-Visa Vietnams.com provides hyperlink(s) may differ from this privacy statement. As a result, it is recommended that you review the privacy policies of any such third parties before interacting with them.

We value your privacy and know that the usage and disclosure of personal data has significant consequences for both us and the people whose personal data we process.

 

PURPOSE OF PRIVACY POLICY

We recognize your right to know how and why data is collected, used, disclosed, transferred, and kept. As a result, we have produced this Policy to educate you about our operations. This policy describes how we handle your information when you visit our Website or other digital platforms, in compliance with applicable data protection legislation. It is critical that you read this policy in conjunction with any other policies we may give on specific occasions when we collect or process your personal data, so that you understand how and why we do so. This policy is meant to supplement the other notices, not to supersede them.

 

TYPE OF PERSONAL DATA WE COLLECT

Personal data refers to any information about a user that can be used to identify that user. It excludes personal data from which the individual's identity has been obliterated (anonymous data).

You may be asked for personal data at any point throughout your interaction with E-Visa Vietnams.com, whether directly or indirectly via a third party.

We gather, use, and share aggregated data for any purpose, including statistical or demographic data. While aggregated data may be derived from your personal data, it is not deemed personal data under the law because it does not expose your identity directly or indirectly. For instance, we may aggregate your Usage Data in order to determine the percentage of users who visit a certain website feature. However, if we combine or connect aggregated data with your personal data in such a way that the combined data can be used to identify you directly or indirectly, we treat the combined data as personal data to be treated in compliance with this policy.

Through our Website, we do not gather any particular categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data, data on or about children). Additionally, we do not collect information about criminal convictions or offences.

We collect, utilise, store, and transfer several types of personally identifiable information about you. We have combined the following categories of personal data together to demonstrate how we use this type of information. Throughout this Notice, the following terminology will be used:

  • Contact Data: including your residential address, work address, email address and telephone numbers.
  • Identity Data: including your first name, last name, username or similar identifier, title.
  • Website User Data: Usernames, Passwords and other security related information used by you in relation to our services.
  • Public Domain or Third Party Data: Data available in public domain or received from any third party including social media channels, including but not limited to personal or non-personal information from your linked social media channels (like name, email address, friend list, profile pictures or any other information that is permitted to be received as per your account settings) as a part of your account information.
  • Profile Data: Including information collected progressively when you visit our site including your referral website, pages you visit, actions you take, patterns of page visits and information from forms you fill in.
  • Technical Data: Includes information collected when you access our website, mobile site or mobile app your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you are using.
  • Usage Data: Information about how you use our Website.
  • Any other Personal Data: If you request E-Visa Vietnams.com to provide visa related services, then copies of your passport, bank statements, originals of the filled in application forms, photographs, and any other information which may be required by the respective embassy to process your visa application. 

 

GROUNDS OF PROCESSING DATA

When you use our Website we will use your personal data in the following circumstances:

  • Performance of a Contract: Where we are required to perform a contract with you as a party that we are going to engage into or have already entered into, or to take actions at your request before entering into such a contract.
  • Legal or Regulatory Obligation: Where we are required to comply with a legal or regulatory requirement. 
  • Legitimate Interests: Where necessary to protect our interests, provided that such interests do not conflict with your basic rights. This could mean that it is in our interest to monitor your use of our Website or client portals in order to preserve the security of our Website, client portals, or systems. Before we treat your personal data for our legitimate interests, we ensure that we examine and weigh any potential impact on you (both positive and negative) and your rights.

We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

 

USE OF PERSONAL DATA

We will treat (i.e. use) your personal data only to the extent permitted by law, that is, where we have a legal basis for doing so. We normally use the information to create and enhance our relationships with our users, including the following:

While you Apply Vietnam Visa:

  • We may use the Personal Information that we have on website to expedite the visa application process. This information may include all of the data you previously gave, such as contact information. 

We may also use your Personal Information for several reasons including but not limited to:

  • Keep you informed about the status of your transaction by sending visa fee payment confirmations via SMS, WhatsApp, or another messaging service.
  • Notify you of any changes or modifications to your booking (s).
  • Permit our customer service representatives to contact you.
  • Send message(s) or email(s) of verification(s).
  • Newsletters that keep you informed about the travel industry. If you do not desire to receive such notifications, you may unsubscribe via the unsubscribe link included in the email message you receive.

 

LOG FILES

E-Visa Vietnams.com adheres to a standard method that entails the use of log files. These files keep track of visitors to websites. This is something that all hosting firms perform, and it is a component of hosting service analytics. Internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit sites, and perhaps the number of clicks are all gathered by log files. These are not associated with any personally identifying information. The information is used to analyse trends, administer the site, track users' movements around the site, and compile demographic data.

 

COOKIES AND WEB BEACONS

E-Visa Vietnams.com, like any other website, makes use of 'cookies'. These cookies are used to save information about visitors, such as their preferences and the pages on the website that they access or visit. The information is used to improve the user experience by personalizing our web pages based on the browser type and/or other information provided by visitors.

 

THIRD PARTY PRIVACY POLICIES

E-Visa Vietnams.com’s Privacy Statement is not applicable to advertising or third-party websites. As such, we recommend that you review the Privacy Policies of these third-party ad servers for additional information. It may contain their policies and procedures for opting out of particular options.

 

CHILDREN’S INFORMATION

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

E-Visa Vietnams.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

 

DATA RETENTION

We will store your personal data for as long as necessary to accomplish the reasons for which it was obtained. This includes, but is not limited to, meeting legal, regulatory, financial, and reporting requirements, performing legal work, and establishing or defending legal claims.

Your personal information will be retained in our databases in accordance with our document management, retention, and destruction policy and applicable legislation. This period may extend after the termination of your engagement with us, but only to the extent necessary for us to have adequate information to address any subsequent difficulties. For instance, we may require or be compelled to store information in order to provide you with compensation for a visa you applied but were forced to cancel. Additionally, we may need to store certain information to prevent fraudulent behaviour; to protect ourselves from liability, to pursue available remedies, or to limit any damages we may experience; or if we believe in good faith that a law, regulation, rule, or guideline demands it.

In rare instances, we may anonymize your personal data (such that it cannot be linked to you) for research or statistical reasons, in which case we may continue to use this information indefinitely without additional notice to you.

 

CHANGES TO THE POLICY

We reserve the right to alter or modify this Policy at any time, and we will notify you of any material changes through email or a notice on our Website. You should review the policy on a regular basis. Your continued use of our Website following the posting of any changes to this policy on this page constitutes your acknowledgment of the changes and your agreement to follow and be bound by the changed notice.

 

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.